Customer Service

Customer Service

Our brilliant and seasoned team of developers create custom E-Commerce solutions driven by customer experience. Our development roadmap is continuously evolving and functionality is seamlessly added to aid merchandising, marketing, checkout and fulfillment. Due to our music ticketing technology, our E-Commerce platform can scale to suit the biggest brand names and is designed and proven to handle heavy traffic.

Full Support

What We Do

Email & Phone Support

We’re here when you need us the most.

PCI Compliant

We take customer data protection seriously.

Fraud Protection

We work with Sift Science to detect online fraud.

On-Site Order Maintenance Team

We work diligently to meet SLA requirements.

Musictoday prides itself on surpassing many of the standard metrics within customer service including: service levels, average speed to respond, abandonment rate and most importantly, customer satisfaction and retention. We will be an extension of your business.